Shipping & Returns
Shipping Policies
Rates
Our shipping rates vary based on the weight of your order and your shipping address. Please enter your shipping information at checkout to view the estimated shipping cost.
Methods
We offer a variety of shipping methods to suit your needs, including standard ground shipping and expedited options.
Times
Please allow 2-5 business days for order processing. Shipping times may vary depending on your location and the shipping method you choose.
Return Policies
We accept returns within 15 days of the purchase date. Items must be returned in their original condition, unused and unopened.
Process
To initiate a return, please contact us at info@steenstras.com or 616.379.9761. We will provide you with a return authorization number and instructions.
Shipping
Return shipping costs are the customer's responsibility unless the item is defective or damaged.
Refunds
Once we receive the returned item and verify its condition, refunds will be issued to the original method of payment.